St Barts VIP Concierge Services
On arrival on your way to St Barts
You will reach the Sint Maarten Airport Terminal either by a shuttle bus from the tarmac or by jetway from the plane directly into the terminal.
Either way you go to the Transfer Information Desk, before immigration and passport control, where you will be met by one of our staff who will get you to St Barts with the minimum of fuss. Your contacts on Sint Maarten are Rinaldo and Richard Rogers
Your hand luggage will be carried for and your checked luggage tags will be taken from you and your luggage checked onto your connecting flight to St Barts.
Should there be any delays or cancellations, or your luggage not make the connecting flight, you have experienced staff on both St Barts and St Maarten looking after you.
On arrival on St Barts, you will be just outside the arrivals hall by a Premium IV representative, your luggage will be carried and you will be taken to your accommodation and rental car providers.
Should your bags be delayed by the connecting airline* we will deliver them to your villa or hotel on St Barts at no extra charge.
On Departure From St Barts
We will pick up your luggage from your place of stay on St Barts, take your passports and tickets from you and go throught the preliminaries of checking you in.
You can come to the airport with us, or organize meeting there at a later time.
When we meet at St Barts airport, we will finalize the check-in procedure, help you with customs forms, carry your hand luggage and stay nearby until your flight from St Barts to Sint Maarten departs.
On arrival in St Maarten, again, you will be met at the Transfer Information desk, your hand luggage will be carried for you and your checked luggage collected.
We try to have you checked onto your onbound flight before you arrive, however this cannot be guaranteed.
You will be taken through passport control and security.
Departure tax formalities will be taken care of on your behalf.
Private boat and ferry transfers are handled in almost the same way
If you miss your connection, we will endeavor to get your rebooked on a later flight, organize a private charter flight, book a ferry, or if the worst comes to the worst, find you a hotel for the night, and rearrange your travel arrangements for the next day.
You are in the hands of experts
*This happens and is something over which we have no control. We advise you to have your first night's change of clothing and toiletries in your hand luggage. Our personnel on Sint Maarten will expedite your bags from there, and our staff on St Barts will deliver any delayed luggage to you place of stay as soon as it arrives on St Barts.